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Gorgias

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Conversational AI platform for ecommerce, automating support and driving sales.

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Gorgias

About Gorgias

Everything you need to know about this tool

Tool Description:

Gorgias is a Conversational AI platform for Ecommerce that helps brands drive more sales and automate support. It integrates a helpdesk with AI Agent, chat, FAQ, and other tools. It is trusted by over 15,000 brands.

Gorgias centralizes customer support interactions from various channels into one platform. Users can automate responses with AI, manage orders, and track key metrics to improve customer experience.

Tags

Conversational AI
Ecommerce
Customer support
Helpdesk
Automation
AI Agent
Omnichannel
Shopify
Magento
BigCommerce
Customer experience
Sales
Marketing

Features

AI Agent for automated support
Helpdesk centralization
Omnichannel integration
Ecommerce platform integrations (Shopify, Magento, BigCommerce)
Automation rules and workflows
Revenue and performance statistics

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