intercom.com logo

intercom.com

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AI-first customer service platform with AI agent, ticketing, inbox, and help center.

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intercom.com

About intercom.com

Everything you need to know about this tool

Tool Description:

Intercom is an AI-first customer service platform that provides a complete solution for businesses to manage customer interactions across various channels. It features Fin AI Agent, a human-quality AI agent, along with tools for ticketing, inbox management, phone support, and a help center. Intercom aims to enhance customer service by providing instant, accurate answers and efficient support tools for agents and leaders.

Intercom can be used by integrating it with your existing platform or by using Intercom's complete AI-first customer service platform. It allows you to manage customer interactions, automate workflows, and provide AI-powered support through various channels.

Tags

AI agent
Customer service platform
Omnichannel support
Help desk
Ticketing system
Inbox management
Workflow automation
AI insights
Customer support
Live chat
AI-first

Features

Fin AI Agent for automated customer support
Omnichannel support (inbox, tickets, phone, help center)
AI-enhanced inbox for agent productivity
AI Insights & Reporting for performance optimization
Workflow automation with a visual builder

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