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intercom.help

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AI-powered customer service platform for personalized and efficient support.

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intercom.help

About intercom.help

Everything you need to know about this tool

Tool Description:

Intercom is a customer service platform that uses AI to deliver faster answers for customers and fewer questions for support teams. It offers an integrated knowledge base, help desk, AI chatbot, proactive support, and an omnichannel platform to deliver personalized support at scale.

Intercom can be used to set up a central help center, create multilingual articles, add images and videos to articles, tailor content to different audiences, automate feedback loops, and resolve issues before they arise using outbound messaging.

Tags

Customer service
AI chatbot
Help desk
Knowledge base
Omnichannel support
Customer engagement
Live chat
Ticketing system
Customer data
Mobile apps
Product tours
Outbound messages
Automated answers

Features

Help Desk
AI Chatbot
Proactive Support
Omnichannel Platform
Knowledge Base
Inbox
Tickets
AI Insights & Reporting
Workflows
Apps and Integrations

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