Salesforce Einstein 1 Platform for Application Development

Tool Description:

Salesforce CN is a customer relationship management (CRM) software provider that offers cloud-based solutions for businesses in China. It helps companies manage their relationships with customers, build trust through timely interactions, and achieve mutual benefits. Salesforce CN provides a CRM management system hosted on Alibaba Cloud, ensuring compliance with local regulations and data residency requirements. It integrates with local platforms like social media, messaging apps, and payment services to enhance customer service and sales.

Salesforce CN can be used by companies operating in China to manage customer interactions, sales processes, and customer service. It requires establishing a multi-organization architecture and migrating data using Salesforce's API tools and SI partners. The platform offers various cloud services, including Sales Cloud, Service Cloud, and Platform Cloud, tailored for the Chinese market.

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